Adam Gant is not only physically or metaphorically developing large structures or making sales. It’s managing relationships, adjusting on demand, and learning to remain cool when everyone else is losing their head. Welcome to the front line and picture the circus ringmaster with three phones, a half-written email, and cold coffee.
First on the agenda is communication. Though most people discuss it, how many really pay attention? A good leader really listens to what their staff, clients, even grouchy building inspector have to say. Not only the words; tone, body language, the quiet between statements. Often, the least talker has the most to offer. Give them the time to finish—even if you really want to share your own idea.
A award should go to adaptability. Local rules, guidelines, and real estate policies appear to change as often as socks. Those who resist change become fossils. Those that roll with the punches, smile, and own, “Welp, didn’t see that coming,” will acquire loyalty. Real leadership is not knowing every solution; it is rather being ready to go on the scavenger hunt with everyone else.
Transparency is more than just allowing people to glimpse behind the scenes. When the market turns sideways, own up. Speak clearly if a plan fails. Indeed, it’s embarrassing. It pays off; trust develops in trying circumstances rather than when everyone is patting one other on the rear.
Give those close to you strength. Leaders guide; bosses micro-manage. Give a compass and map instead of a leash. Key is mentoring, which usually means training others to avoid the same potholes you stumbled upon. Tell stories. acknowledge mistakes. Your own trip-ups create a shortcut for someone else.
One could consider technology as an avalanche. Every month delivers yet another CRM, artificial intelligence tool, or virtual tour platform. A boss does not mandate that every team member have every gadget. Rather, probe, “Is this gadget really simplifying our lives?” Pro tip: Most likely a time sink if the learning curve resembles Everest.
Emotional intelligence surpasses knowledge based just on experience. The finest leaders know when a team member is burning out or when a negotiation breaks down since egos, not numbers, determine the course of events. Attach empathy and comedy to meetings. Sometimes a joke diffuses stress more quickly than any Excel file.
Never cut back on your own personal development. Good leaders read, listen, and sometimes unplug. If you hardly ever get off the treadmill, real estate will chew you alive. Set aside time for learning even if the emails mount up. Strong leaders challenge themselves, not only with regard to their people.
Tie everything together and you will find those that flourish. Thank heavens for that; they are consistent in storms, friendly amid the tumult, and wise enough to realize none of us is flawless.